Every reservation represents a contract between the guest and the accommodation provider. Such contracts are governed by a wide range of provisions that have been set forth by the Austrian hotel industry (“Allgemeinde Geschäftsbedingungen für die Hotellerie” or “AGBH”), with which all contractual parties must comply, unless divergent provisions have been expressly stipulated.
Especially when it comes to cancellations or overbookings, ambiguities do occur time and again. To avoid potential disputes as far as possible, please consult AGBH details in advance.
In order to avoid unnecessary cancellation charges, we highly recommend taking out holiday cancellation insurance, which you can purchase directly from your insurance agent or at the travel agency of your choosing (you will simply need to provide a written reservation confirmation from your holiday lodgings). Minimal effort that will pay off several times over in the event of unforeseen circumstances, illness etc.
Numerous lodging establishments in Grossarltal work closely with Europäische Reiseversicherung, an insurance company we recommend and that will be glad to send you a free offer.